About us

About Trusted PC Man

Established in 2004, Trusted PC Man has grown to now support in excess of 800 businesses and residential customers worldwide.

Our ethos is simple and it is clear. We provide our clients with professional, trusted & cost-effective solutions and our view is that prevention is better than cure.

Rather than deal with problems which can cause our clients stress, anxiety and downtime, we implement tried and tested solutions which are both reliable, flexible and supportable.

Trusted PC Man offer free consultations for businesses consisting of sole traders to SME’s with approximately 50 employees. Please browse our website to find out more, or simply contact us on 01428 606395.

Trusted PC Man Shop Front

Our team consists of individuals who have a genuine passion for IT and customer service. If you were to ask us what our USP is then we would respond with the following…

“We genuinely care about our clients and we want a long-term relationship with them. We understand what it takes to run a business and we do everything we can to ensure that our clients do not spend their time dealing with IT issues, rather they spend their time running their own businesses”

Meet The Team

Andy Clague
Andy Clague

Business Support & Project Management

Melody Clague
Melody Clague

Finance, HR & Company Administration

Neil Whitehead
Neil Whitehead

Business & Home Support

Mike Williams
Mike Williams

Business & Home Support, Network & CCTV

Max Clague
Max Clague

Apprentice Technical Engineer

Jon Lillie
Jon Lillie

Contractor
Phoenix Power & Lighting Solutions

Richard Bailey
Richard Bailey

Contractor
Blue Apple Systems

Fortem Digital
Fortem Digital

Contractor
Web design/development

Norman The Lurcher
Norman the Lurcher

Norman joined Trusted PC Man in June 2024

For further information or to book a visit...

Our carbon footprint & assisting the community

As a business and as people we understand we must reduce our carbon footprint and we must help and encourage our customers to do the same. IT/computing is now a must for most people these days, so we all have a responsibility to protect our planet and its inhabitants.

The following are steps that Trusted PC Man have taken and will be taking to reduce our company carbon footprint and to help the community. 

  • We offer an IT recycling service which guarantees that any WEEE (Waste Electrical and Electronic Equipment) is processed both legally and responsibly.
  • We do not offer plastic bags to customers when purchasing items from our shop.
  • Our secure remote support software reduces the number of visits we need to make to customer locations, reducing fuel usage and vehicle emissions.
  • Replacing onsite servers for cloud technologies means that we no longer have servers running 24/7 within our business thus reducing our power usage.
  • We actively refurbish older computers, and we donate those computers to those who need them most. To date we have provided over 40 individuals with a way to get online, a way to do homework and way to learn.
Excellent
Trusted PC Man5.0
Based on 241 reviews
David Croshaw
2 months ago
PC Man, sorted out a couple of things today on our shared drive. We notice intermittent WIFI while on the Laptop and they were on it like a flash. I contacted my WIFI provider and sorted that too.
David Preston
2 months ago
Helen Manley
2 months ago
I really like Trusted PC Man. They have always been really helpful and have sorted out a couple of tedious techy problems for me. Always friendly, and quick. A local gem.
Chris Rowe
2 months ago
The usual good service from the team at Trusted PC
Sue Law
3 months ago
Trusted PC Man gave me excellent service and professional understanding. 'Am so appreciative of Max who was very patient with my lack of skills and deafness . She helped me resolve a problem with detailed explanation that took into account my lack of of experience and capability.. Excellent and recommended.
Rita Woelk
3 months ago
Fiona Sawkins
3 months ago
Always a first class service from Trusted PC Man. Glad I have them on board for all my business and personal computer needs.
Robin Marriott
3 months ago
Professional, very responsive friendly all round excellent service
Peter Penfold
3 months ago
Always very helpful, courteous and willing to help
michael withers
3 months ago
Excellent service. Andy was available to fix my PC over the bank holiday weekend. Even dropped it off when fixed. Highly recommend
Marjolein Stocks
4 months ago
I have had the best service from all the team since 2001 when we first became clients and needed support and their services , throughout all those years. Highly recommended!!
Seb Jones
5 months ago
A brilliant, friendly & professional service from everyone. They look after our business IT and security.
Mike Daborn
5 months ago
Trusted PC Man supplied and installed my new PC last year. Very competitive pricing and fantastic service along with easy access to ongoing support. They also very quickly solved a long standing internet issue in my garden room. 100% recommended.
John Strudwick
5 months ago
Brilliant service...as always.
Katherine Simmons
6 months ago
Trusted PC Man are brilliant - prompt, efficient, understanding and they know their stuff. We've used them for business and personal stuff for many years and have never had a bad experience.
Paul Stone
6 months ago
This is the first time I have used Trusted PCMAN. I found the team very professional and capable in resolving the problem I had with my Laptop. I was maintained informed as to what was happening and on solving my problem, they set me up once again to my familiar tools, apps and settings. If I need help in the future, I will certainly return to Trusted PCMAN.
Paula Holland
6 months ago
Excellent help and service from Andy - thank you
Lee Williams
6 months ago
Great Service and really helpful!
Have been using these guys for absolute years and cannot fault their customer service. Really happy with them and wouldnt hesitate to recommend them to anyway else. Thanks all
Peter Jacob
6 months ago
I have used ‘Trusted PC Man’ over the years and have always found them to be very professional and technically proficient. PJ
Bill H
7 months ago
I've used Trusted PC Man quite a few times over recent years because I trust them - their technical knowledge and their integrity. And trust is invaluable when buying products and services in the confusing world of IT. They've always done good work, and given good advice to me. I give 5 stars, and I recommend them without hesitation.
Margaret Lidstone
8 months ago
Very quick result of my problem, and a very friendly and helpful team.
dave croshaw
8 months ago
Mike came onto my PC yesterday as it was running slow. I have no idea what he did (Not PC Literate) but this morning it is much more responsive 🙂 He's coming back with another fix at some point to make it even quicker, Thanks Dave
Ian Downes
8 months ago
Very happy with the service provided & find Trusted PC Man a very friendly company to deal with. Pleased to support a local business.
Erika Pap
9 months ago