About Trusted PC Man
Established in 2004, Trusted PC Man has grown to now support in excess of 800 businesses and residential customers worldwide.
Our ethos is simple and it is clear. We provide our clients with professional, trusted & cost-effective solutions and our view is that prevention is better than cure.
Rather than deal with problems which can cause our clients stress, anxiety and downtime, we implement tried and tested solutions which are both reliable, flexible and supportable.
Trusted PC Man offer free consultations for businesses consisting of sole traders to SME’s with approximately 50 employees. Please browse our website to find out more, or simply contact us on 01428 606395.
Our team consists of individuals who have a genuine passion for IT and customer service. If you were to ask us what our USP is then we would respond with the following…
“We genuinely care about our clients and we want a long-term relationship with them. We understand what it takes to run a business and we do everything we can to ensure that our clients do not spend their time dealing with IT issues, rather they spend their time running their own businesses”
Meet The Team
Andy Clague
Business Support & Project Management
Melody Clague
Finance, HR & Company Administration
Neil Whitehead
Business & Home Support
Mike Williams
Business & Home Support, Network & CCTV
Norman the Lurcher
Norman joined Trusted PC Man in June 2024
For further information or to book a visit...
Our carbon footprint & assisting the community
As a business and as people we understand we must reduce our carbon footprint and we must help and encourage our customers to do the same. IT/computing is now a must for most people these days, so we all have a responsibility to protect our planet and its inhabitants.
The following are steps that Trusted PC Man have taken and will be taking to reduce our company carbon footprint and to help the community.
- We offer an IT recycling service which guarantees that any WEEE (Waste Electrical and Electronic Equipment) is processed both legally and responsibly.
- We do not offer plastic bags to customers when purchasing items from our shop.
- Our secure remote support software reduces the number of visits we need to make to customer locations, reducing fuel usage and vehicle emissions.
- Replacing onsite servers for cloud technologies means that we no longer have servers running 24/7 within our business thus reducing our power usage.
- We actively refurbish older computers, and we donate those computers to those who need them most. To date we have provided over 40 individuals with a way to get online, a way to do homework and way to learn.
I have been dealing with Trusted PC MAN in Grayshott for years now and am very pleased to have been doing so. On the times when I have had problems they have always sorted me out very well. Friendly, kind and effective... a five star service all round.
I have dealt with Trusted PC Man for several years and always had excellent service from all the staff. A pleasure to deal with. Colin Brash
As a senior person and not technically very knowledgeable the help was very very good and considerate from the whole team. I could not have carried out the work without their expertise - very well done all round.
I would recommend them with complete confidence.
It is comforting to have the availability of such a company to call upon whether on a personal visit or by telephone.
I have had a new computer recently buy "Michael" who was extremely helpful and tolerant of questions and left me very satisfied with the service provided by Trusted PC Man
Thank you.
I would recommend them with complete confidence.
It is comforting to have the availability of such a company to call upon whether on a personal visit or by telephone.
I have had a new computer recently buy "Michael" who was extremely helpful and tolerant of questions and left me very satisfied with the service provided by Trusted PC Man
Thank you.
Having dealt with this company over a number of years, and PC upgrades, I can honestly say they meet their name. I can trust them to direct me to the best buys for my needs, I can trust their knowledge and service. Most of all I can trust the content of my PC, my important data and passwords, to them.
Great service (as always) from Andy and the Team - thank you!
I have used Trusted PC Man a few times now for repairs to my laptop and they have always provided an exceptional service.
I have just instructed them to install a wireless network extension and Andy was very helpful offering advice.
I have just instructed them to install a wireless network extension and Andy was very helpful offering advice.
Excellent and timely service. Very knowledgeable and always available to solve large and even the smallest IT issues.
I was dreading changing my computer after 9 years with all the detritus on it, but Dan was marvellously helpful and supportive, and made the whole experience very easy. It is marvellous that it doesn't take ten minutes to get it going in the morning! Thanks Dan.
That was nearly two years ago in June 2023 but Andy has now been so helpful again in sorting out, at short notice, an issue which was alarming in that I was being pushed to change my email address because of a potential compromise of my account from a business contact in Canada. So calm and reassuring and we are very grateful.
That was nearly two years ago in June 2023 but Andy has now been so helpful again in sorting out, at short notice, an issue which was alarming in that I was being pushed to change my email address because of a potential compromise of my account from a business contact in Canada. So calm and reassuring and we are very grateful.
Great advice and prompt action, a pleasure to talk to somebody that understands modern PC options and explains in layman’s terms.
Have partnered with Trusted PC Man for many years. Always a pleasure to do business with.
Long term customer and totally satisfied with the care and support that has been provided over many years- not only Trusted but reliable and helpful
I'm a bit of a dinosaur when it comes to anything IT related. It's good to have a local company that are there to help. The team are always able to sort out any issues I may have quickly and professionally with a friendly manner.
March 25 they have helped to substantially improve our home WiFi. Still highly recommended.
They are the go to PC fixer in this locality, friendly and highly competent. When a 'refresh' of my PC didn't do the trick another route (to improving broadband speed) was suggested and to date has worked like a dream. Highly recommended, friendly people who know their stuff.
They are the go to PC fixer in this locality, friendly and highly competent. When a 'refresh' of my PC didn't do the trick another route (to improving broadband speed) was suggested and to date has worked like a dream. Highly recommended, friendly people who know their stuff.
Fantastic user support and IT expertise. Recommended!
Everything quickly dealt with and at. reasonable price.
Super helpful and quick ! Highly recommend.
Dan built a gaming PC for my son a year ago - he loves it, had no issues and the whole team are easy to deal with and give great advice. Fully recommend them
Andy informed me about renewing my iDrive cloud back up. A bit short notice as it had gone to his spam folder but I trust him to keep me informed and act quickly on my instructions. Generally I find all the team very helpful.
Andy was terrific. Problem solver, takes the time to guide you through everything - researches any issues and is determined to find a solution. Highly Recommended!
Great service and a wonderful team , I was extremely happy with the work carried out and I recommend Trusted PC Man to everyone, the online service was exceptional and when I visited the shop they were so helpful and Understood my needs! Plus they had there beautiful dogs behind the counter 😁
Melody was exceptionally helpful when I asked some questions on school laptops and we will definitely be using in the future
Attentive and efficient, always helpful. Good service.
ALWAYS A GREAT , FIRIENDLY AND PROFESSIONAL SERVICE.
Brilliant service - highly recommend. We rely on them heavily for our business and they are always approachable and efficient.
So helpful with my query- went above and beyond to discuss with me- friendly too!
Always great and quick service - thanks so much Andy!
Andy and Mike came to extend our internet to rest of the house. Expert professional service. Very informative and help nothing too much trouble. Great company would recommend to everyone. Thank you
Excellent, efficient and friendly service. Great to have local IT expertise to call upon.
Super helpful, reliable local team sorting out all my IT issues!
Very friendly and professional service
Dan built me a bespoke computer and went through every detail to ensure I got exactly what I wanted. Fast and efficient service, would highly recommend
Dan built me a bespoke computer and went through every detail to ensure I got exactly what I wanted. Fast and efficient service, would highly recommend
I have written an encomium to Trusted PC Man - and Woman - before, but have just asked them to help again and again they have been superb. Highly knowledgeable, friendly, and no question too stupid for them to answer with grace and humanity. They are the best.
As usual Trusted PC man has answered a query with my computer and given support as they always do,never a problem for them even when small.
Thank you for always helping when we need it.
I have used Trusted for many years. Their help has always been top quality and ensured I can continue to navigate the complexities of IT both in terms of software and hardware.
Always very happy with service and recommendations from Dan. Thank you.
Never too much for Trusted PC Man. Super service and courteous response.
Great service and attentive staff
Excellent/fast personal service setting up my info@ email account. Thanks Dan and team for a professional service i would highly recommend. Brian (Home Landscaping)
Andy and his team provide an outstanding service which is underlined by their high standard of integrity and honesty. We would, and do(!), highly recommend Trusted PC Man.
Update: 4 years on and still very pleased with their services!
Update: 4 years on and still very pleased with their services!
Response from the owner:Thanks so much for the nice review. It’s also a pleasure working with you so here’s to a productive 2020! Regards Andy
Fabulous, friendly service, quick & efficient with a ‘can do’ attitude. I would trust Andy & his team with any PC/Wifi/connectivity/CCTV related issues without hesitation.
The best..... Andy and his team are thorough, committed and calm; they make, what feels like a crisis, easy and have more depth to their business with web services and retail sales in their shop/workshop
Great to have such an excellent pc business in Grayshott. Melody is always really helpful and responsive, with home visits available if needed, and recently booked just a couple of days ahead. It’s worth having a special annual licence to connect remotely to their workshop so that problems may be dealt with more quickly. A great team, from Andrew and Melody to Dan, who built me a new pc and laptop, and Mike who recently investigated the loss of internet to my desktop pc. A reassuring presence in the village and highly recommended.
Jan
Jan
Absolutely wonderful people within a company that could not be more aptly named, Melody was so helpful from the start, more than I could have anticipated or have ever experienced with another company to be honest. My email queries were responded to quickly and in a detailed manner, very clear but not filled with technical jargon that wouldn’t be understood, not without explanation. My PC is now operating better than before and at a very decent cost, which is more than it was doing before a remote session with Trusted PC Man. I will always keep them as our go to for all IT issues going forward. Thank you to Melody especially
The Trusted team are always so efficient and deal with issues very promptly. They are really patient too, I am not great with technology and some of my questions must be frustrating for them but they are always helpful and polite. I cannot recommend them enough.
It's a pleasure to work with you. Best service ever!!!
Unintimidating and friendly staff and good value for money with a great follow up service if I need it. They've carried out work in my home as well as setting the family up with the hardware and software we needed.
Excellent helpful prompt service as usual !
My small Company, Scentimental Ltd., has always received prompt, friendly and excellent problem resolving service from Trusted PC Man. We highly recommend them. Alan S Taylor CEO
