About us

About Trusted PC Man

Established in 2004, Trusted PC Man has grown to now support in excess of 800 businesses and residential customers worldwide.

Our ethos is simple and it is clear. We provide our clients with professional, trusted & cost-effective solutions and our view is that prevention is better than cure.

Rather than deal with problems which can cause our clients stress, anxiety and downtime, we implement tried and testing solutions which are both reliable, flexible and supportable.

Trusted PC Man offer free consultations for businesses consisting of sole traders to SME’s with approximately 50 employees. Please browse our website to find out more, or simply contact us on 01428 606395.

Trusted PC Man Shop Front

Our team consists of individuals who have a genuine passion for IT and customer service. If you were to ask us what our USP is then we would respond with the following…

“We genuinely care about our clients and we want a long-term relationship with them. We understand what it takes to run a business and we do everything we can to ensure that our clients do not spend their time dealing with IT issues, rather they spend their time running their own businesses”

Meet The Team

Andy Clague
Andy Clague

Business Support & Project Management

Melody Clague
Melody Clague

Finance, HR & Company Administration

Dan Cook
Dan Cook

Business Support, Home Support, Managed Services, Networks & CCTV

Ferenc Agoston
Ferenc Agoston

Business Support, Home Support, Managed & Cloud Services

Mike Williams
Mike Williams

Business & Home Support, Network & CCTV

Colin The Lurcher
Colin The Lurcher

Colin joined Trusted PC Man in 2010

Ruby The Bassett
Ruby The Bassett

Ruby joined Trusted PC Man in 2013

For further information or to book a visit...

Our carbon footprint & assisting the community

As a business and as people we understand we must reduce our carbon footprint and we must help and encourage our customers to do the same. IT/computing is now a must for most people these days, so we all have a responsibility to protect our planet and its inhabitants.

The following are steps that Trusted PC Man have taken and will be taking to reduce our company carbon footprint and to help the community. 

  • We offer an IT recycling service which guarantees that any WEEE (Waste Electrical and Electronic Equipment) is processed both legally and responsibly.
  • We do not offer plastic bags to customers when purchasing items from our shop.
  • Our secure remote support software reduces the number of visits we need to make to customer locations, reducing fuel usage and vehicle emissions.
  • Replacing onsite servers for cloud technologies means that we no longer have servers running 24/7 within our business thus reducing our power usage.
  • We actively refurbish older computers, and we donate those computers to those who need them most. To date we have provided over 40 individuals with a way to get online, a way to do homework and way to learn.
Trusted PC Man
Based on 99 reviews
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Jeremy FeilderJeremy Feilder
09:27 21 Apr 22
Dan covered/resolved all the issues I needed sorting in a relaxed, non-techy way. Very happy to recommend.
Richard KnightRichard Knight
13:48 04 Apr 22
Fast efficient and professional . . .Trusted PC Man are used by a charity I have joined, they were able to set up emails, access to shared folders etc. seamlessly and fast - definitely recommend them.
07:59 29 Mar 22
Frank and Andy smoothly supplied ,transferred and set up a new PC with no issues. Pleasantly surprised how easily it all went. Highly recommended
Emma HarrisonEmma Harrison
14:32 28 Mar 22
Such lovely, friendly and helpful service.I only popped in for general advice and Andy took the time to research and source the cable I needed, even sending me the relevant link so that I could purchase as this wasn't a stock item.Hugely appreciate the effort and I would most definitely recommend.
tomatoes huittomatoes huit
12:47 15 Mar 22
Fantastic team. All IT issues & setup so helpful even when really busy:- home wifi, upgrading computer, setting up laptop… always pass on their info to anyone needing help with IT.
Philip BirdPhilip Bird
16:37 17 Feb 22
Trusted PC Man - and Woman - are the best. Friendly, knowledgeable, no question too stupid for them to answer with grace and humanity. Thank you
David GlaserDavid Glaser
10:04 15 Feb 22
These guys did a fantastic job in sorting out my self-inflicted 365 problems and cannot recommend them more highly. Rapid response and really rose to the occasion!
Richard DixonRichard Dixon
22:34 24 Jan 22
Trusted look after our small company IT needs and have done excellently for a number of years - very helpful, responsive, friendly, and generally a pleasure to deal with. Nothing these guys have not managed to sort. They have the right name based on our consistent experience! Thanks Andy, Melody, Frank and team 🙂👍🏻 keep up the good work!
Sandra LockeSandra Locke
17:37 11 Jan 22
Having just moved home I had problems connecting my printer. I called for help from Trusted and spoke with Mike. He was so kind and very patient with an "Aged Aunt" who was not computer literate. What an excellent ambassador for TRUSTED Long may they all thrive and prosper.
Bob GreggsBob Greggs
14:04 06 Jan 22
A prompt and timely response to my problem. Remote access at the appointed time and my issue was fixed within 15 minutes. Very good service