FAQs and Support

FAQs and Support

We understand that IT is an important part of your life and your business so please read on to discover a little more about what we’re aiming to achieve, what we’re about and a little info regarding our services and procedures.

Support

We offer our clients the facility to initiate secure remote connections to devices for support purposes. We can also arrange engineer visits to your home / business as well as a drop off facility if you can bring your device to us - link to Google Maps.

Please get in touch by calling us on 01428 606395 or head over to our Contact page.

If you have been directed to this page by one of our engineers and if you have been asked to click on the ‘GET SUPPORT’ button below, please refer to our REMOTE INFO FAQ which explains the remote connection process in detail.

General enquires

If you aren’t yet an existing customer of ours then we’d love to work with you.

Please get in touch by calling us on 01428 606395 or head over to our Contact page.

Any questions? We’re more than happy to help!

Trusted PC Man
4.9
Based on 99 reviews
powered by Google
Jeremy FeilderJeremy Feilder
09:27 21 Apr 22
Dan covered/resolved all the issues I needed sorting in a relaxed, non-techy way. Very happy to recommend.
Richard KnightRichard Knight
13:48 04 Apr 22
Fast efficient and professional . . .Trusted PC Man are used by a charity I have joined, they were able to set up emails, access to shared folders etc. seamlessly and fast - definitely recommend them.
MikeMike
07:59 29 Mar 22
Frank and Andy smoothly supplied ,transferred and set up a new PC with no issues. Pleasantly surprised how easily it all went. Highly recommended
Emma HarrisonEmma Harrison
14:32 28 Mar 22
Such lovely, friendly and helpful service.I only popped in for general advice and Andy took the time to research and source the cable I needed, even sending me the relevant link so that I could purchase as this wasn't a stock item.Hugely appreciate the effort and I would most definitely recommend.
tomatoes huittomatoes huit
12:47 15 Mar 22
Fantastic team. All IT issues & setup so helpful even when really busy:- home wifi, upgrading computer, setting up laptop… always pass on their info to anyone needing help with IT.
Philip BirdPhilip Bird
16:37 17 Feb 22
Trusted PC Man - and Woman - are the best. Friendly, knowledgeable, no question too stupid for them to answer with grace and humanity. Thank you
David GlaserDavid Glaser
10:04 15 Feb 22
These guys did a fantastic job in sorting out my self-inflicted 365 problems and cannot recommend them more highly. Rapid response and really rose to the occasion!
Richard DixonRichard Dixon
22:34 24 Jan 22
Trusted look after our small company IT needs and have done excellently for a number of years - very helpful, responsive, friendly, and generally a pleasure to deal with. Nothing these guys have not managed to sort. They have the right name based on our consistent experience! Thanks Andy, Melody, Frank and team 🙂👍🏻 keep up the good work!
Sandra LockeSandra Locke
17:37 11 Jan 22
Having just moved home I had problems connecting my printer. I called for help from Trusted and spoke with Mike. He was so kind and very patient with an "Aged Aunt" who was not computer literate. What an excellent ambassador for TRUSTED Long may they all thrive and prosper.
Bob GreggsBob Greggs
14:04 06 Jan 22
A prompt and timely response to my problem. Remote access at the appointed time and my issue was fixed within 15 minutes. Very good service
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