PC / Laptop / Mac Repairs & Upgrades

PC / Laptop / Mac Repairs & Upgrades

We provide repair and upgrade services for computers running both Microsoft Windows & Apple MACOS. Services include but are not limited to...

  • Virus removal, security software licencing and installation.
  • Performance optimisation to include hardware component upgrades if required.
  • Operating system issues, operating system upgrades / updates & general faults repaired.
  • Software installation and support.
Windows Logo
Apple Logo

Fully stocked retail and repair centre

We stock many retail items to include routers, access points, network switches, cables, peripherals, gadgets, external hard drives, consumables, printer cartridges and more.

Our retail shop is open from Monday to Friday 9am to 5am for product purchases, computer drop offs and pickups.

We will usually quote a 2 – 4 working day turnaround for repairs depending on the issue at hand and the amount of work we have queued within the build room at that time. The 2 - 4 working day timescale is only an advisory and only applicable to ad-hoc customers who are not currently signed up to one of our service plans. We endeavour to repair computers as quickly as possible and we operate on a first come first served basis but please be aware that if non-stocked parts are required and / or the issue(s) require additional investigation then the turnaround time might be slightly extended.

Ultimately, we want to make sure that we fix your machine correctly and we want you to be happy with our work. We are always contactable if you require a status update so please be assured that you’ll be in safe hands.

Need help upgrading or repairing your PC, Laptop or Mac? Get in touch today!

Excellent
Trusted PC Man4.9
Based on 233 reviews
Marjolein Stocks
18 hours ago
I have had the best service from all the team since 2001 when we first became clients and needed support and their services , throughout all those years. Highly recommended!!
Seb Jones
4 weeks ago
A brilliant, friendly & professional service from everyone. They look after our business IT and security.
Mike Daborn
1 month ago
Trusted PC Man supplied and installed my new PC last year. Very competitive pricing and fantastic service along with easy access to ongoing support. They also very quickly solved a long standing internet issue in my garden room. 100% recommended.
John Strudwick
1 month ago
Brilliant service...as always.
Katherine Simmons
2 months ago
Trusted PC Man are brilliant - prompt, efficient, understanding and they know their stuff. We've used them for business and personal stuff for many years and have never had a bad experience.
Paul Stone
2 months ago
This is the first time I have used Trusted PCMAN. I found the team very professional and capable in resolving the problem I had with my Laptop. I was maintained informed as to what was happening and on solving my problem, they set me up once again to my familiar tools, apps and settings.
If I need help in the future, I will certainly return to Trusted PCMAN.
Paula Holland
2 months ago
Excellent help and service from Andy - thank you
Lee Williams
2 months ago
Great Service and really helpful!
Have been using these guys for absolute years and cannot fault their customer service. Really happy with them and wouldnt hesitate to recommend them to anyway else. Thanks all
Peter Jacob
2 months ago
I have used ‘Trusted PC Man’ over the years and have always found them to be very professional and technically proficient.

PJ
Bill H
3 months ago
I've used Trusted PC Man quite a few times over recent years because I trust them - their technical knowledge and their integrity. And trust is invaluable when buying products and services in the confusing world of IT. They've always done good work, and given good advice to me. I give 5 stars, and I recommend them without hesitation.
Margaret Lidstone
4 months ago
Very quick result of my problem, and a very friendly and helpful team.
dave croshaw
4 months ago
Mike came onto my PC yesterday as it was running slow. I have no idea what he did (Not PC Literate) but this morning it is much more responsive 🙂 He's coming back with another fix at some point to make it even quicker, Thanks Dave
Ian Downes
4 months ago
Very happy with the service provided & find Trusted PC Man a very friendly company to deal with. Pleased to support a local business.
Erika Pap
5 months ago
Sheila Lugg
5 months ago
Solved my problem quickly as always. I thoroughly recommend this
company. They never let me down. Thank you Trusted PC Man
Beehive Lindford
5 months ago
Excellent 100% service
Explained everything and reassured me that it wasn't just me having a moment with technology.
Definitely recommend
Thank You
Anthea Cooke
6 months ago
Yet again Melody and co (on this occasion Neil) have been outstanding in their professionalism, expertise and pateinece in supporting me with my pc needs. Also very reasonably priced. Thank you
MrLeeson660
6 months ago
Melody and the team at Trusted look after my ESET subscription for my company Digital South West Ltd. Melody is always very helpful and quick to respond. Highly recommended.
TE TE
6 months ago
My aged desktop computer had become unreliable and with support for Windows 10 ending I asked Trusted PC Man for advice on getting a new computer. After providing them with my requirements I was given three priced options. Having discussed each option with them I placed the order and a few days later collected my new computer with all my key programmes and email addresses loaded and data from my old machine transferred so all ready to go. Excellent customer focused service. Highly recommended.
Ann Sherburn-Hall
7 months ago
Thanks to Andy for sorting out the additional email requirements, great relief to know that I am now up and running. It's in the title, 'Trusted PC Man! going beyond the remit and helped with my phone as well. Thank you.
David Talbot
7 months ago
Hi Andy
Thanks you for your detailed response to my technical questions.
The information provided has been fantastic and very helpful indeed.
I would recommend trusted pc man to help with any issues.
Kind regards
Paul Bartlett
7 months ago
Very professional and patient at working out the best solution for sorting out my problem.
Would highly recommend.
Donald MacKay
7 months ago
First class service by Andy, what I thought would be an easy fix took many twists and turns but Andy found a solution.
Susan Bradford
7 months ago
I thought I had lost all my documents but Trusted PC Man got straight on the case and found the problem. It is fixable and I am eternally grateful for the fast, efficient and efficient service to date.
Jillian Twite
7 months ago
Have known and used Andy at TrustedPCMan since he arrived in Grayshott. He always manages to sort out my pc and is a miracle worker!
Hamish Mountain
7 months ago
I have been using Trusted PC Man for many years now. During this time they have provided an excellent service, always willing to give their valuable technical support when securing a reliable new computer for us. So lucky to have them
Helen Kempster
7 months ago
We have been clients of Trusted PC Man for 15 years and have always received excellent service. Their help and advice is invaluable. Once they even recovered a huge amount of data that I had accidentally deleted.
Thank you all at Trusted PC Man. Helen Kempster
peter huggins
7 months ago
first time of using trusted pc man.....very impresed with the help and profesnal service would defnitly go to him again......
Lindsay Kelly
7 months ago
These guys go above and beyond. Have used them for many years and always receive exceptional service
A Journey
8 months ago
Thank you Andy for fixing my printer today!! As always efficient and super friendly service.
Excellent service with diversified knowledge.
elizabeth cole
8 months ago
Have used Trusted PC Man for at least 15 years (might be more) always helpful. Have helped us out of a few pickles over the years. Definitely recommend.
Paul Cater
8 months ago
Have used Trusted PC for many years and they never cease to amaze me with their expertise and speed of service . Excellent
Angela Needs
9 months ago
Over more than two decades that I've had the good fortune to have Trusted PC Man maintain/upgrade/help my computer's function, I have never experienced anything more than good humour, professionalism and efficiency from Andy, Melody and their Team. Long may it continue, thank you!! I have to add that today has surpassed all expectations, so thank you once again, Andy!!
anne marshall
9 months ago
Always helpful to sort me out with tech issues and to answer my silliest questions and keep me on the straight and narrow.
John Serious
9 months ago
Exceptional care, customer service and v fair pricing always
Michael Yalden
9 months ago
As a senior person and not technically very knowledgeable the help was very very good and considerate from the whole team. I could not have carried out the work without their expertise - very well done all round.
I would recommend them with complete confidence.
It is comforting to have the availability of such a company to call upon whether on a personal visit or by telephone.
I have had a new computer recently buy "Michael" who was extremely helpful and tolerant of questions and left me very satisfied with the service provided by Trusted PC Man.
Another recent need for help proved equally helpful and prompt.
Well done again TCMAN
Thank you.
Anne Preston
9 months ago
I am in my 80's and a born technophobe so when my computer got a serious virus [ I've no idea how!] I took it to P.C. man in my village. I knew his work from when I volunteered in the church office.
Within less than 24 hours it was all sorted - and a much safer security system installed than previously.
Colin MW
9 months ago
I have been dealing with Trusted PC MAN in Grayshott for years now and am very pleased to have been doing so. On the times when I have had problems they have always sorted me out very well. Friendly, kind and effective... a five star service all round.
colin brash
10 months ago
I have dealt with Trusted PC Man for several years and always had excellent service from all the staff. A pleasure to deal with. Colin Brash
Christine Shubrook
10 months ago
Having dealt with this company over a number of years, and PC upgrades, I can honestly say they meet their name. I can trust them to direct me to the best buys for my needs, I can trust their knowledge and service. Most of all I can trust the content of my PC, my important data and passwords, to them.
helen hancock
10 months ago
Great service (as always) from Andy and the Team - thank you!
Alexandra Parkin
11 months ago
I have used Trusted PC Man a few times now for repairs to my laptop and they have always provided an exceptional service.
I have just instructed them to install a wireless network extension and Andy was very helpful offering advice.
James Rock-Perring
11 months ago
Excellent and timely service. Very knowledgeable and always available to solve large and even the smallest IT issues.
Martyn Gowar
12 months ago
I was dreading changing my computer after 9 years with all the detritus on it, but Dan was marvellously helpful and supportive, and made the whole experience very easy. It is marvellous that it doesn't take ten minutes to get it going in the morning! Thanks Dan.

That was nearly two years ago in June 2023 but Andy has now been so helpful again in sorting out, at short notice, an issue which was alarming in that I was being pushed to change my email address because of a potential compromise of my account from a business contact in Canada. So calm and reassuring and we are very grateful.
Robert Roe
12 months ago
Great advice and prompt action, a pleasure to talk to somebody that understands modern PC options and explains in layman’s terms.
John Wilson
1 year ago
Have partnered with Trusted PC Man for many years. Always a pleasure to do business with.
Errol Poultney-
1 year ago
Long term customer and totally satisfied with the care and support that has been provided over many years- not only Trusted but reliable and helpful